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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Best virtual bank so far

Without a doubt one of the best banks I currently use. Seamless app interactions , 10/10 security and excellent customer service response time Reviewed on: 12th April 2024

Easy to use.

Easy to use. Clear and good accounts with interest greater than others. Reviewed on: 12th April 2024

Rewards.

You have a very good rewards scheme Reviewed on: 12th April 2024

I’ve had no reason to contact them so have no experi...

I’ve had no reason to contact them so have no experience of their customer service as such. But their accounts, facilities and interest rates are excellent Reviewed on: 12th April 2024

works well for me travelling to the USA regularly

works well for me travelling to the USA regularly Reviewed on: 12th April 2024

Excellent bank I love it.

Excellent bank I love it.I recommend it to my friends Reviewed on: 12th April 2024

Best bank

Easy to set up, easy to use and love the fact that I earn as I spend Reviewed on: 12th April 2024

Makes banking on the go a breeze, and I love the con...

Makes banking on the go a breeze, and I love the convenience of being able to manage my finances seamlessly while earning rewards on my everyday purchases. Overall, I couldn't be happier with the Chase Bank app and the exceptional service it provides. Highly recommend it to anyone looking for a reliable and efficient banking experience. Keep up the great work, Chase team! Reviewed on: 12th April 2024

Amazing Bank

So easy to set up and the 1% cashback is a game changet Reviewed on: 12th April 2024

Excellent banking facilities with Chase

Been with Chase just over a year, super easy app and brilliant customer service. When I phoned with a problem it was sorted within minutes. Reviewed on: 12th April 2024

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