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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Customer service is excellent, shame they’ve reduced...

Customer service is excellent, shame they’ve reduced the 1% cashback now. Reviewed on: 14th February 2026

Friendly Bank

Easy to use, good at following up queries. Reviewed on: 14th February 2026

Efficient process to set up and use

Efficient process to set up and use Reviewed on: 14th February 2026

Great current account and cash back feature

Great account, love the fact that I can earn money when I spend which never had from a current account. Great mobile app. Reviewed on: 14th February 2026

Chase the way to go

Just love everything about chase. I used it abroad to have a knee replacement in Lithuania with no charges. Reviewed on: 14th February 2026

Allways accepted all over the world.

Allways accepted all over the world. Got scammed on a telephone scam. Chase acted urgently to protect me. Fantastic. Thankyou. Reviewed on: 14th February 2026

Easy set up great comms at the start and through the...

Easy set up great comms at the start and through the app. Reviewed on: 14th February 2026

The app is excellent and very easy to use.

The app is excellent and very easy to use. It has multiple features which help you track your spending and also organise your finances. Good interest rates and deals on offer too. Reviewed on: 14th February 2026

Good every day account

Easy to manage, straight forward everyday bank account. Love the cash back feature. Reviewed on: 14th February 2026

Customer service never resolve problems.

Customer service never resolve problems. Just give the same AI answers Reviewed on: 14th February 2026

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