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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Friendly customer service, easy to use, little hassl...

Friendly customer service, easy to use, little hassle when using the app, helps me keep track of my money, tells me how much I’ve spend and the money I get back is amazing Reviewed on: 12th April 2024

No nonsense bank that doesn’t make ridiculous charge...

No nonsense bank that doesn’t make ridiculous charges and offers a decent interest rate on savings Reviewed on: 12th April 2024

Very good bank very reliable at least you don’t talk...

Very good bank very reliable at least you don’t talk to a robot Reviewed on: 12th April 2024

Great account - great interest on savings

Easy to use app - great for saving - perfect for me to use Reviewed on: 12th April 2024

Worse banking experience ever

I have had a terrible experience since signing up for a Chase account, first of all my card did not arrive and I had to order a second ( then both arrived at once), I lost my phone and had to use my wife's for a few days, trying to get back onto my own phone with the App was a joke, I have tried to stop fraudulent card payments form a retailer but not been able to so had to report my card number had been compromised to receive a new card number, customer service have been extremely unhelpful with each issue Reviewed on: 12th April 2024

Best current a/cwith easy to operate app.

The best current a/c provider, easy to operate on app. Reviewed on: 12th April 2024

ive never had a fault with chase bank they have a br...

ive never had a fault with chase bank they have a brilliant service Reviewed on: 12th April 2024

Just easy and simple. Great app with access for payment

Just easy and simple app to use. Great interest with saving accounts. Easy to set up payees and managed all finances. Opportunities for investment too so can’t complain Reviewed on: 12th April 2024

1st class

Had the account for about 12 months with no issues and it’s such an easy way to manage your finances Reviewed on: 12th April 2024

Love the ease of using the service via the ap.

Love the ease of using the service via the ap. and good interest rates and perks Reviewed on: 12th April 2024

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