Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

View other Chase Bank products

4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent banking app.

Excellent banking app and enjoy the monthly cashback reward Reviewed on: 12th April 2024

Very good and efficient service.

Very good and efficient service. I've not had any negative experiences with them Reviewed on: 12th April 2024

Great and quick service

Always help me if.i have an enquiry and resolve quickly Reviewed on: 12th April 2024

Very easy app to use.

Very easy app to use. customer service is very quick and are quick to answer/resolve. Reviewed on: 12th April 2024

The best account and card for travelling

Easy to set up, free to use abroad, the best that you can have. The customer service is good to easier to chat to them than a high street bank's chat bot. You can have a separate savings account where interest is paid. The only thing is that now you have to pay in £1500 to get cash back which was £500 before. Other than that I still like it. Reviewed on: 12th April 2024

My account feedback

I found it easy to set up and manage my account. The products with the account are helpful and great to use, in particular the cashback incentive is great. Reviewed on: 12th April 2024

Simple to use, constant updates on account status.

Simple to use, constant updates on account status. Easy to use the app. Add your accounts and simple to move money around Reviewed on: 12th April 2024

Great choice of Bank

Have experienced no problems since joining this bank Reviewed on: 12th April 2024

Great experience and good interest offered

Great experience and good interest offered Reviewed on: 12th April 2024

Everything online is great only two down sides

Everything online is great only down sides are no international transfers and Yes way to pay cash into your account. Both quite important to bank but it’s all new so perhaps these will be added soon Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from LHV Bank 4.50 from 36 reviews
Student Account
from NatWest 4.15 from 89 reviews
Student Current Account
from Santander 3.97 from 11 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23035 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub