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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great Customer Service and Phone App

Easy to open account on my phone and also to manage my account on my phone. When I call Chase there is no waiting and a great customer service centre. Reviewed on: 12th April 2024

Easy, rewarding way to bank

The app is easy to use, always works. The bank pays great interest and offers extra services like round up. Reviewed on: 12th April 2024

Everything great except for discontinuation of the c...

Everything great except for discontinuation of the cashback facility. Reviewed on: 12th April 2024

Excellent

Excellent bank recommended to friends and they love it too Reviewed on: 12th April 2024

I love this bank and it helps me so much...

I love this bank and it helps me so much Reviewed on: 12th April 2024

1% Cashback on debit card spending, with no FX fees...

1% Cashback on debit card spending, with no FX fees is market leading. Plus a great working app and easy app based customer service. Reviewed on: 12th April 2024

I opened the bank account and it was a fantastic ser...

I opened the bank account and it was a fantastic service, quickly and efficiently Reviewed on: 12th April 2024

Easy to contact through the app.

Easy to contact through the app. The transfer of money between account and to other @ccountsis easy to. The only thing i was unable to do was an international wire transfer Reviewed on: 12th April 2024

Chase is a very good Bank to choose,

Chase is a very good Bank to choose, it is so easy to get a bank Card and it’s also free of Charge, Im very happy that I have chosen this Bank as my Main Bank Account, I have already recommended this Bank to family and friends, Excellent and Chase is also a good saving account , you also earn money by using your Card in retail shops , Perfect Reviewed on: 12th April 2024

Helpful knew exactly what to do precisely and accura...

Helpful knew exactly what to do precisely and accurate information Reviewed on: 12th April 2024

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