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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great bank and easy to use app and great cashback of...

Great bank and easy to use app and great cashback offer Reviewed on: 12th April 2024

Delighted Customer

I am delighted with the excellent service, especially with team for internet access. Also interest earned with savings and current account. Reviewed on: 12th April 2024

Great Bank, great service.

Great Bank, great service. Recommended Reviewed on: 12th April 2024

Easy to set up and use.

Easy to set up and use. Used in UK, Europe and South America with no problems. Accepted in most shops, restaurants and ATMs Reviewed on: 12th April 2024

Everything is great it does what it says on the...

Everything is great it does what it says on the tin Reviewed on: 12th April 2024

I really enjoyed the cashback of 1% for spending.

I really enjoyed the cashback of 1% for spending. The UI and UX are also intuitive, and the app has lot of functions. The drawbacks are: needing a passport and 3 years of consecutive address history to register, also the app is non-responsive on some occasions. Reviewed on: 12th April 2024

perfect easy

perfect easy to use and they solve issues very fast always Reviewed on: 12th April 2024

Excellent app good cashback policy

Excellent app good cashback policy Reviewed on: 12th April 2024

Simple, easy to use and excellent customer benefits

The current account is simple, easy to use and puts money back in the customers wallet via its cash back and roundup features. Excellent customer service. Reviewed on: 12th April 2024

I've been a loyal customer of Chase Bank for several...

I've been a loyal customer of Chase Bank for several years now, and I can confidently say that they consistently provide exceptional service. Their user-friendly online platform makes managing my finances a breeze, whether it's checking my balance, transferring funds, or paying bills. One of the things I appreciate most about Chase is their extensive ATM network, which makes it convenient to access my money wherever I am. Additionally, their mobile app is intuitive and packed with useful features like mobile check deposit and account alerts, allowing me to stay on top of my finances on the go. Customer service at Chase is top-notch. Every time I've had a question or concern, their representatives have been knowledgeable, friendly, and efficient in resolving any issues I've encountered. Overall, my experience with Chase Bank has been nothing short of excellent. Their commitment to customer satisfaction, combined with their innovative technology and extensive banking services, has made them my bank of choice. I highly recommend Chase to anyone in search of a reliable and trustworthy banking partner. Reviewed on: 12th April 2024

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