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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Really good bank, no issues with them very easy and...

Really good bank, no issues with them very easy and customers friendly. Reviewed on: 12th April 2024

Excellent product, clear communications.

Excellent product, clear communications. Reviewed on: 12th April 2024

Faultless service

Faultless service get through to customer service instantly Reviewed on: 12th April 2024

New customer bank...

New customer but not having any problems with the bank Reviewed on: 12th April 2024

As a family we love the flexibility the bank has to...

As a family we love the flexibility the bank has to offer us. Having lived in America and had a chase account previously we were delighted when it was on offer in the UK. Easy to set up, secure and easy to navigate online. The cashback is a great bonus. Reviewed on: 12th April 2024

I’m happy about the cash back.

I’m happy about the cash back. 1% aer is a great way to attract customers Reviewed on: 12th April 2024

A happier customer

No complaints I have only been with you for a short while I have been with another High Street for 62yrs and am seriously considering moving to yourselves Reviewed on: 12th April 2024

One happy customer.

One happy customer. App is great and services are top notch Reviewed on: 12th April 2024

Great setup, great service, great rates, great every...

Great setup, great service, great rates, great everything….. have recommended chase to loads of my friends. Reviewed on: 12th April 2024

Chase - A Great Banking Service with Excellent Support!

I've used the Chase banking app for about a year now. It's really user friendly and very responsive. I have needed to request some support on occasion and have used the online support functionality to help me out and I've been really impressed by the speed and quality of the response that I've received. I particularly like the fact that I can pick-up and continue an online chat I started previously which is very helpful when the connection drops. Reviewed on: 12th April 2024

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