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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent app good cashback policy

Excellent app good cashback policy Reviewed on: 12th April 2024

Simple, easy to use and excellent customer benefits

The current account is simple, easy to use and puts money back in the customers wallet via its cash back and roundup features. Excellent customer service. Reviewed on: 12th April 2024

I've been a loyal customer of Chase Bank for several...

I've been a loyal customer of Chase Bank for several years now, and I can confidently say that they consistently provide exceptional service. Their user-friendly online platform makes managing my finances a breeze, whether it's checking my balance, transferring funds, or paying bills. One of the things I appreciate most about Chase is their extensive ATM network, which makes it convenient to access my money wherever I am. Additionally, their mobile app is intuitive and packed with useful features like mobile check deposit and account alerts, allowing me to stay on top of my finances on the go. Customer service at Chase is top-notch. Every time I've had a question or concern, their representatives have been knowledgeable, friendly, and efficient in resolving any issues I've encountered. Overall, my experience with Chase Bank has been nothing short of excellent. Their commitment to customer satisfaction, combined with their innovative technology and extensive banking services, has made them my bank of choice. I highly recommend Chase to anyone in search of a reliable and trustworthy banking partner. Reviewed on: 12th April 2024

Gave it a go and WOW, excellent.

Gave it a go and WOW, excellent. All I wanted plus more. Convenient for home and abroad, up to date information on spend. Immediate conversion when abroad. All round great product. Reviewed on: 12th April 2024

Easy to use and simple interface and coverage of ser...

Easy to use and simple interface and coverage of services needed - just simple Reviewed on: 12th April 2024

Bank with chase - It is worth it

I can not fault this bank at all. They are very very good Reviewed on: 12th April 2024

Chase this App !

Had the account for a year the app is so easy to operate and love the cashback bonus at the end of the month ! Reviewed on: 12th April 2024

Easy to use app, with excellent features making it m...

Easy to use app, with excellent features making it much stronger than other competitors I bank with. Additionally it has an easy to understand layout which my less than IT literate parents have managed to master! Any issues I’ve encountered have been promptly dealt with and the bank have regular offers that make me feel like a valued customer. Reviewed on: 12th April 2024

Great support and easy to use app

Great support and easy to use app Reviewed on: 12th April 2024

Great App

App is really easy to use, whenever I’ve spoken to anyone they’ve been really helpful Reviewed on: 12th April 2024

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