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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great comms, very easy to set up and use

The app is very easy to download and navigate. The communication is excellent, they always tell me when there is good news (rather than hide it or only for new customers), and things just keep getting better Reviewed on: 12th April 2024

Be careful

Good batter more careful secure i am very happy to use the chase bank for my current account Reviewed on: 12th April 2024

Very good always helpful, keeping it simple.

Very good always helpful, keeping it simple. Reviewed on: 12th April 2024

Wow best bank i have ever joined

Wow best bank I have been with customer service is outstanding interest rate no more to be said best interest rate out there stunning. App is so easy to use and with text message reply on your balance - if you do anything today join chase bank !! Reviewed on: 12th April 2024

Best bank I have seen to date, it’s very easy to use...

Best bank I have seen to date, it’s very easy to use the online banking and is has excellent customer service. Reviewed on: 12th April 2024

Quick service, had no issues what so ever with the b...

Quick service, had no issues what so ever with the bank. The app is very simple and clutter-free makes it very easy to use. The 1% cashback on debit card usage is brilliant. I hold 4 different bank accounts and the savings account rate of interest is the best I have personally seen. Reviewed on: 12th April 2024

Fantastic Bank!

I’ve been with Chase for a few years now. It’s so simple to use but reliable and extremely useful to have. When I’ve contacted them, they are very helpful and responsive. It’s definitely my best banking experience and I’ll be with them a long time if they keep the good work up. Reviewed on: 12th April 2024

Amazing experience with Chase.

Amazing experience with Chase. Easy to use and customer service has always been helpful. Reviewed on: 12th April 2024

Great for travelling

I love how I can spend abroad in the foreign currency of the country I am visiting without extortionate bank fees being applied. Reviewed on: 12th April 2024

Great bank and app

The Chase app is very easy to get to grips with. Cleanly designed, and gives information up front - only a few taps are needed to see the important stuff. Balances etc. Reviewed on: 12th April 2024

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