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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

great bank / i convinced already 5 friends - all of...

great bank / i convinced already 5 friends - all of them switched to chase. Cashback offer is super attractive. I look forward once they launch a credit card scheme. Reviewed on: 12th April 2024

All very slick and simple.

All very slick and simple. Easy to set up and it all just seems to work just fine without hassle. Reviewed on: 12th April 2024

The way banking should be!

User friendly app, all relevant information easily accessible and all in one place. No charges abroad on card or ATM transactions, secure way to manage your account, definitely modern banking done right Reviewed on: 12th April 2024

Great comms, very easy to set up and use

The app is very easy to download and navigate. The communication is excellent, they always tell me when there is good news (rather than hide it or only for new customers), and things just keep getting better Reviewed on: 12th April 2024

Be careful

Good batter more careful secure i am very happy to use the chase bank for my current account Reviewed on: 12th April 2024

Very good always helpful, keeping it simple.

Very good always helpful, keeping it simple. Reviewed on: 12th April 2024

Wow best bank i have ever joined

Wow best bank I have been with customer service is outstanding interest rate no more to be said best interest rate out there stunning. App is so easy to use and with text message reply on your balance - if you do anything today join chase bank !! Reviewed on: 12th April 2024

Best bank I have seen to date, it’s very easy to use...

Best bank I have seen to date, it’s very easy to use the online banking and is has excellent customer service. Reviewed on: 12th April 2024

Quick service, had no issues what so ever with the b...

Quick service, had no issues what so ever with the bank. The app is very simple and clutter-free makes it very easy to use. The 1% cashback on debit card usage is brilliant. I hold 4 different bank accounts and the savings account rate of interest is the best I have personally seen. Reviewed on: 12th April 2024

Fantastic Bank!

I’ve been with Chase for a few years now. It’s so simple to use but reliable and extremely useful to have. When I’ve contacted them, they are very helpful and responsive. It’s definitely my best banking experience and I’ll be with them a long time if they keep the good work up. Reviewed on: 12th April 2024

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