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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Amazing experience with Chase.

Amazing experience with Chase. Easy to use and customer service has always been helpful. Reviewed on: 12th April 2024

Great for travelling

I love how I can spend abroad in the foreign currency of the country I am visiting without extortionate bank fees being applied. Reviewed on: 12th April 2024

Great bank and app

The Chase app is very easy to get to grips with. Cleanly designed, and gives information up front - only a few taps are needed to see the important stuff. Balances etc. Reviewed on: 12th April 2024

It’s very useful and helpful with every information

It’s very useful and helpful with every information Reviewed on: 12th April 2024

Banking with Interest

Had no issues and happy that I am earning interest Reviewed on: 12th April 2024

A forward thinking Bank.

A fresh approach from a forward thinking Bank with rates, account benefits and practical rewards that far outweigh their competitor’s offerings. Simply better to be with. Reviewed on: 12th April 2024

Having changed recently the changeover was easy and...

Having changed recently the changeover was easy and the app is excellent Reviewed on: 12th April 2024

Makes you feel valued and supported

When I had an issue with a transaction, the bank's customer service representative was amazing. They listened attentively, showed empathy, and worked diligently to resolve my issue. They provided clear and helpful information, kept me updated on the progress, and followed up to ensure everything was resolved to my satisfaction. Their excellent customer service made me feel valued and supported throughout the process. Reviewed on: 12th April 2024

Very happy

easy to set up. generous interest rates given current base level Reviewed on: 12th April 2024

Great online bank

Great online bank so rewarding I wouldn’t change from from chase im glad I’ve switched to them total excellent Reviewed on: 12th April 2024

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