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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

2 years in and still very very happy

I've been with Chase for nearly 2 years now. I have both a current and savings account with them. The app is extremely easy to use, when I had an issue with a payment I didn't recognise I was able to talk to a UK based representative and I got through very quickly, the issue was delt with quickly and efficiently. And the savings rates are great too. Basically I have nothing negative to say and I've also persuaded my partner to open both accounts with them too. Reviewed on: 12th April 2024

Best account I ever had and also with good quality s...

Best account I ever had and also with good quality service and good interest rates Reviewed on: 12th April 2024

Amazing bank and so easy to use and great how they g...

Amazing bank and so easy to use and great how they give something back! Reviewed on: 12th April 2024

First class communication

I use my chase account as a second account for disposable income and it is excellent, a small bonus was the £20 received for opening after a friend reccomended Chase to me. Reviewed on: 12th April 2024

Great service

Great service for use both in the UK and abroad. Bonus earning 1% back on purchases in your first year. Would be good if this was a permanent thing Reviewed on: 12th April 2024

So convenient

So convenient and easy to use and the app is great. Reviewed on: 12th April 2024

Except for 1 hiccup I have found Chase to be very ea...

Except for 1 hiccup I have found Chase to be very easy to navigate and use. Great to use on holiday and when I’ve needed assistance I haven’t had to wait like most banks and staff have been very helpful Reviewed on: 12th April 2024

The Best of all in recent times.

The Best of all in recent times. Reviewed on: 12th April 2024

Excellent app.

Excellent app. And can speak to a person easily if required. Online chat and is excellent, swift and best in class I have used Reviewed on: 12th April 2024

Great app, great comms, really useful account to hav...

Great app, great comms, really useful account to have, with no fees for using abroad and top-up directly linked into a seperate savings pot. I've not had a banking app that allows such flexibility across accounts before. Reviewed on: 12th April 2024

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