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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Fantastic

Fantastic service, easy to use app, great benefits. Reviewed on: 14th February 2026

Opening the account was very easy to do.

Opening the account was very easy to do. Reviewed on: 14th February 2026

Very good service , enjoy the immediate updates,clea...

Very good service , enjoy the immediate updates,clearly see what I have spent and transfer and payment from and to this account id easy Reviewed on: 14th February 2026

Making dreams come true

They have been so amazing to me personally, I’m a cancer patient and they helped my dreams become true by helping me become a grassroots uefa qualified coach by funding the whole course, to which am very grateful for and a massive thank you to them, that aside all there products are amazing too and you wouldn’t need any other bank account. Their whole customer experience is amazing with their support. Couldn’t personally see any way to fault chase. Reviewed on: 14th February 2026

ChaseChase has been first class

Chase has been first class every part is slick and efficient Reviewed on: 14th February 2026

I like that you can contacted bank.chase bank 24hs .

I like that you can contact chase bank 24hs .best bank by far. Reviewed on: 14th February 2026

Easy to use.

Easy to use. Excellent customer service good benefits Reviewed on: 14th February 2026

Never had a problem setting up or using the account...

Never had a problem setting up or using the account communication very good via the App Reviewed on: 14th February 2026

It's almost perfect.

It's almost perfect. Easy to navigate app. Good saving options. Great customer service. Reviewed on: 14th February 2026

Excellent service and peace of mind

My son was abroad and a hire car company took money off him and refused to to refund him, long story, anyway Chase sorted it out immediately and he got his money back. Excellent service! Reviewed on: 14th February 2026

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