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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great other than slow to provide interest certificat...

Great other than slow to provide interest certificates after year-end Reviewed on: 12th April 2024

Very easy to use and has great features

Very easy to use and has great features such as the cashback and roundups. App can be a bit slow on my phone. Reviewed on: 12th April 2024

Have been impressed with Chase Bank since I have ope...

Have been impressed with Chase Bank since I have opened my account. Customer service is outstanding, representatives speak clearly and concisely. Phone calls are answered straightaway and you are not passed from pillar to post, which seems to happen each time I contact my high st bank. It’s wonderful to be able to use my card abroad and now they have improved their savings account will transfer those to Chase as well. Good luck to them and shame that the high street banks, which offer no service in store, so are actually just online as well do not have the same service. Reviewed on: 12th April 2024

So easy to use, app is seamless.

So easy to use, app is seamless. Perks of cashback on purchases also greatly appreciated Reviewed on: 12th April 2024

Simplicity

So easy to setup and manage. App is nice and straightforward to use. No complaints Reviewed on: 12th April 2024

Decent app and service is good.

Decent app and service is good. Interest rates on saving wxcellent and monthly cash back better than most Reviewed on: 12th April 2024

Since joining Chase I have found them to give excell...

Since joining Chase I have found them to give excellent service Reviewed on: 12th April 2024

Easy to use to use

Easy to use, excellent rates and best to use in other countries. Reviewed on: 12th April 2024

Lovely service and quick money transfer.

Lovely service and quick money transfer. Reviewed on: 12th April 2024

Easy to use the app and easy to transfer or make pay...

Easy to use the app and easy to transfer or make payment Reviewed on: 12th April 2024

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