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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to set up and use

Easy to set up and use highly recommended Reviewed on: 12th April 2024

Very positive customer service experience via the ch...

Very positive customer service experience via the chat facility. Very helpful staff. App is easy to use. Lots of useful financial information. The ability to earn cash back on spending is another bonus. Reviewed on: 12th April 2024

Easy to use reliable and easy to access from the ver...

Easy to use reliable and easy to access from the very start Reviewed on: 12th April 2024

Very secure and customer friendly bank.

Very secure and customer friendly bank. App is easy ro use. High saving percentage. All perfect. Reviewed on: 12th April 2024

Excellent all round service.

Excellent all round service. I have recommended Chase to many family and friends who have all opened accounts. Reviewed on: 12th April 2024

Easy accounting.

Easy accounting with multiple accounts. Good rewards and interest rates. Reviewed on: 12th April 2024

Great App, 1% Cashback, Great Service

Straightforward and quick sign up process. Simple, well designed and easy to use app. It could however, include some features that Monzo and Starling have which would make it even better. Apart from that what makes the current account so great is the 1% cash back . For me that’s the standout feature and really separates Chase from others. Great customer service as well. Reviewed on: 12th April 2024

excellant service, great app for any information

excellant service, great app for any information Reviewed on: 12th April 2024

Think your very good and glad I have chase as...

Think your very good and glad I have chase as my bank Reviewed on: 12th April 2024

Always great experience with customer service

Always great experience with customer service Reviewed on: 12th April 2024

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