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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy set up

Easy set up and use transfers, payments and receipts Reviewed on: 12th April 2024

Excellent Benefits Coupling

A customer of almost 2 years and have never faced any issues with transactions. I have turned the savings pot feature which enables me to save the change in a pot earning as high as 5% AER. I used these tiny savings to eventually pay off one of my trips back to my home. Not to mention, this is my preferred mode of payment whenever I'm travelling abroad since this doesn't come with any huge Fx Fees on top of conversions. Reviewed on: 12th April 2024

Best in Class Banking

Best in class app supported by real human customer service when you need it. Interest rates are competitive and the cash back is market leading. Reviewed on: 12th April 2024

Brilliant!

Chase is a very easy to use banking app, I have recommended it to several people already for that reason. Very easy to switch between Current and Savings and easy to transfer to another account. Reviewed on: 12th April 2024

Have had no issues with transactions always availabl...

Have had no issues with transactions always available for support Reviewed on: 12th April 2024

Good service in all areas.

Good service in all areas. Savings with a very good rate, better than most. Current account easy to manage. Reviewed on: 12th April 2024

Always easy to contact customer service at any time...

Always easy to contact customer service at any time and they are always happy to help. The app is easy to use and helps you see what your spending to help you keep track of your money. The cashback on debit card spending is also a nice bonus. Would highly recommend. Reviewed on: 12th April 2024

Chase have given me restored confidence in banking p...

Chase have given me restored confidence in banking particularly their online app and security I highly recommend everyone to open an account with them. Their application to open the account is simple and user friendly. Reviewed on: 12th April 2024

It's a good bank with a great customer service

It's a good bank with a great customer service Reviewed on: 12th April 2024

Great bank no charges for using ur card abroad

Great bank no charges for using ur card abroad Reviewed on: 12th April 2024

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