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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Life is easier with Chase!

Using my Chase bank is so easy, and even more so when abroad, I know I can trust to make payments without having to pay extra charges. I also love the fact that my details are hidden, to prevent fraud, it just seems a much safer way. Am now looking into savings and investments through the Chase app as I feel confident in the service provided Reviewed on: 12th April 2024

Fantastic & genuinely helpful

Everytime I've contacted Chase, whether for an issue or just for information, they have been incredibly helpful and forth coming. My issues have stemmed unrecognised transactions/duplicated transactions all the way through to just simple in app issues. These issues have been resolved very quickly all things considered, and if they were unable to resolve it there and then, they provide me with a full breakdown of what will happen next and a timeline for when it will happen. It is very, very rare that I have had to chase them or contact a 2nd time to get something resolved. (I believe in the 2 years I've been with them I've only had contact them twice on one occasion!). Reviewed on: 12th April 2024

Chase great!

Very quick, professional, an easy app to use. Love the bank Reviewed on: 12th April 2024

Chase - a better way to bank

Great customer service. Brilliant app. Fantastic product, especially overseas use and cashback. Reviewed on: 12th April 2024

Great App, love round up.

Great App, love round up. Quick to transfer between accounts. Reviewed on: 12th April 2024

Ease of access.

Easy to use app, and having the function to have subsidiary accounts is fantastic. Reviewed on: 12th April 2024

Service very well.

Service very well. One of my best bank Reviewed on: 12th April 2024

Easy to use, clear app, no problems.

Easy to use, clear app, no problems. Reviewed on: 12th April 2024

Good service

Good welcome offer. Easy to use app. Good saving incentives. Reviewed on: 12th April 2024

Excellent customer service especially on line chat V...

Excellent customer service especially on line chat Very helpful Excellent exchange rate when abroad Reviewed on: 12th April 2024

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