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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Chase bank yes bank customer service everything is c...

Chase bank yes bank customer service everything is cash back when you buy something they give you belly or bounce something like this I love it Reviewed on: 12th April 2024

Brilliantly easy to use.

Brilliantly easy to use. Instant update on the app every time I spend no matter where in the world. Informative updates. I know exactly what is happening with my money Reviewed on: 12th April 2024

App is very easy to use,can use my card/apple pay ev...

App is very easy to use,can use my card/apple pay everywhere,problems sorted very efficiently,and like the notification as soon as I’ve don’t any money. Reviewed on: 12th April 2024

excellent mobile app, great cashback on spending, ea...

excellent mobile app, great cashback on spending, easy to transfer money into/between accounts Reviewed on: 12th April 2024

Chase bank is a very good bank that use to give a go...

Chase bank is a very good bank that use to give a good variety to there customers Reviewed on: 12th April 2024

It has been good.

It has been good. 1% cashback is great. Reviewed on: 12th April 2024

Chase your goals

Easy to use, many accounts to help the customer, up to date on the move app with great convenience both home and away. The interest rate is also very good for small amounts with superb incentives for growing your wealth. Reviewed on: 12th April 2024

Good bank

No issuse good bank if have issues not. Proble. To get them sorted Reviewed on: 12th April 2024

Chase current account

Excellent app,with easy to use features making it a seamless experience,and the added bonus of 1% back on transactions. Reviewed on: 12th April 2024

Just what you'd want from a bank.

Just what you'd want from a bank. The app is great and really easy to navigate. I've only needed to speak to customer services once which shows how good the app is really, but that one time, the agent was friendly, professional, knowledgeable and put me at ease. Overall, 10 out of 10! Reviewed on: 12th April 2024

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