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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great product all in all!

The interface is great and the cash back has been a nice little incentive for my everyday spending! Reviewed on: 12th April 2024

Balance at a glance

I like being able to know my balance as soon as I’ve bought something. It’s so much easier to keep a check on how much money I have Reviewed on: 12th April 2024

Always amazing and fantastic customer service

Always amazing and fantastic customer service Reviewed on: 12th April 2024

Very useful app sometimes a little slow but fast not...

Very useful app sometimes a little slow but fast notifications of any activity on account like the round up to save and interest on current accounts Reviewed on: 12th April 2024

Simple and easy to use

Simple and easy to use offers cash back on purchases witch is a nice feature Reviewed on: 12th April 2024

User Experience

this day age is all about the app experience e, I find the Chase app easy to use by and provides a quick and easy way to manage my money. When I did have an issue Chase resolved quickly and professionally. Reviewed on: 12th April 2024

Very smooth and flexible banking, easy to set up and...

Very smooth and flexible banking, easy to set up and maintain. Reviewed on: 12th April 2024

Simple and good value.

Simple and good value. The easiest banking app to use Andi like how straightforward everything is to manage. Most of all, however I love how I get one percent back and everything is rounded up so despite there being to use their current account, all these great extras making my money work even harder Reviewed on: 12th April 2024

Really happy with Chase.

Really happy with Chase. Chase has made everything clear and user friendly. Very easy to transfer from current account to savings and back again 10/10! Reviewed on: 12th April 2024

Excellent and vert user friendly

Excellent and vert user friendly Reviewed on: 12th April 2024

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