Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

View other Chase Bank products

4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

no hazels, save time and clear use friendly service

no hazels, save time and clear use friendly service Reviewed on: 12th April 2024

Very helpful and great communication

Very helpful and great communication Reviewed on: 12th April 2024

great company no issues at all, all about the experi...

great company no issues at all, all about the experience Reviewed on: 12th April 2024

Fantastic service - great rewards and no issues

Fantastic service - great rewards and no issues Reviewed on: 12th April 2024

Very good very nice banking and 1/

Very good very nice banking and 1/ Reviewed on: 12th April 2024

Unique and good service

Unique bank , good communication and customer service. Competitive rates and easy to access! Reviewed on: 12th April 2024

Excellent great for overseas, I use it all the time...

Excellent great for overseas, I use it all the time proper exchange rate Reviewed on: 12th April 2024

Efficient banking- market leader in interest rate ri...

Efficient banking- market leader in interest rate rises only to be overtaken by lesser rivals, but learnt no lesson Reviewed on: 12th April 2024

Excellent potential

We used Chase to purchase football tickets for a match in Germany and there were issues. Called Customer Service through the app, it was seamless and they operator was very helpful. We made sure no funds were taken and the correct payment was actioned. I would like to be able to pay cash into Chase and am waiting for that facility before I transfer more to the account Reviewed on: 12th April 2024

Well since being with chase bank it has being really...

Well since being with chase bank it has being really good to me over all the years thank you. Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Yorkshire Bank 3.95 from 76 reviews
FlexAccount
from Nationwide 4.63 from 1111 reviews
Accounts
from Nomo 0.00 from 0 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23035 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub