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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Amazing bank run by real people.

Amazing bank run by real people. Excellent interest rates would highly recommend. Reviewed on: 12th April 2024

Have provided a really great product.

Have provided a really great product. Shame they are limited in some functions such as paying in from employment, but still a really great app and product, very easy to use and the best cash back offer for a first account/account for young customers. Reviewed on: 12th April 2024

Great service

The online banking service is very easy to navigate. I use the bank for my monthly spending account and it's pretext for me. Have only needed to contact them on one occasion, the support was very good, efficient, friendly and effective. Pleasantly surprised with cash rewards too. Reviewed on: 12th April 2024

An amazingly easy to use App,

An amazingly easy to use App, especially as I am of the older generation and I find it brilliant. So easy to access all the info I need. Reviewed on: 12th April 2024

Money back and excellent foreign exchange rates

Money back and excellent foreign exchange rates are hard to compete with Reviewed on: 12th April 2024

A great bank.

A great bank. You earn interest on your current account. Customer service is second to none Reviewed on: 12th April 2024

Quick account transfer and they provide a exellent b...

Quick account transfer and they provide a exellent banking app that covers all my requirements. Reviewed on: 12th April 2024

Best services...

It is one of the best services never had any issues with payments and specially there 1 percent cashback really helps. Reviewed on: 12th April 2024

its the little things that count.

its the little things that count. Chase bank has me covered in the big and little things Reviewed on: 12th April 2024

Excellent Service

Great customer service, great investment offers Reviewed on: 12th April 2024

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