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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Efficient banking- market leader in interest rate ri...

Efficient banking- market leader in interest rate rises only to be overtaken by lesser rivals, but learnt no lesson Reviewed on: 12th April 2024

Excellent potential

We used Chase to purchase football tickets for a match in Germany and there were issues. Called Customer Service through the app, it was seamless and they operator was very helpful. We made sure no funds were taken and the correct payment was actioned. I would like to be able to pay cash into Chase and am waiting for that facility before I transfer more to the account Reviewed on: 12th April 2024

Well since being with chase bank it has being really...

Well since being with chase bank it has being really good to me over all the years thank you. Reviewed on: 12th April 2024

Amazing bank run by real people.

Amazing bank run by real people. Excellent interest rates would highly recommend. Reviewed on: 12th April 2024

Have provided a really great product.

Have provided a really great product. Shame they are limited in some functions such as paying in from employment, but still a really great app and product, very easy to use and the best cash back offer for a first account/account for young customers. Reviewed on: 12th April 2024

Great service

The online banking service is very easy to navigate. I use the bank for my monthly spending account and it's pretext for me. Have only needed to contact them on one occasion, the support was very good, efficient, friendly and effective. Pleasantly surprised with cash rewards too. Reviewed on: 12th April 2024

An amazingly easy to use App,

An amazingly easy to use App, especially as I am of the older generation and I find it brilliant. So easy to access all the info I need. Reviewed on: 12th April 2024

Money back and excellent foreign exchange rates

Money back and excellent foreign exchange rates are hard to compete with Reviewed on: 12th April 2024

A great bank.

A great bank. You earn interest on your current account. Customer service is second to none Reviewed on: 12th April 2024

Quick account transfer and they provide a exellent b...

Quick account transfer and they provide a exellent banking app that covers all my requirements. Reviewed on: 12th April 2024

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