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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Main attraction to chase is the no fees for overseas...

Main attraction to chase is the no fees for overseas spending. Reviewed on: 12th April 2024

Chase customer service and current account/savings a...

Chase customer service and current account/savings accounts are extremely helpful and professional, and navigating through the accounts is very easy, I find it so easy moving finances around my accounts , I find the interest rates currently available to be most attractive and they have remained sustainable since I joined Chase last year, I would like to recommend Chase bank accounts to everyone. Reviewed on: 12th April 2024

Interest rate

Very easy to use & excellent rate of interest Reviewed on: 12th April 2024

Opening my account

From opening my account to now ,everything thing has been easy to action. Reviewed on: 12th April 2024

Love the 1% cashback rewards!

Love the 1% cashback rewards! I get a little back on each spend and have a little extra at the end of the month to spend again Reviewed on: 12th April 2024

Reward banking

Reward banking & in my experience immediate customer service. Other U.K. banks are just playing catch up when it comes to the biggest bank in the world. Reviewed on: 12th April 2024

Brilliant online banking service so quick and easy t...

Brilliant online banking service so quick and easy to use Excellent Reviewed on: 12th April 2024

Chase from the beginning until now, have evolved, gr...

Chase from the beginning until now, have evolved, grown in to a bank that is a pleasure to do business with. And are very customer focused. For being an on line bank, they surpass many high street banks with their customer care. Reviewed on: 12th April 2024

Great Internet Bank

Easy to set up, easy to use and transfer money from and to different accounts. Notifies me as soon as money has been paid in or gone out of the account. Like the round up scheme and money back on spending - would like it to last longer than a year though! Reviewed on: 12th April 2024

The best bank ever.

The best bank ever. Everything is so easy to deal with app, customer service response times Reviewed on: 12th April 2024

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