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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

The app works well and lay out easy to use

There app works well, transferring money is easy and secure. Soon to be my main bank. Reviewed on: 12th April 2024

Very good bank overall.

Very good bank overall. Excellent customer service. Easy access to own accounts. Good rates for savings account and get rewards for spending money. What more need I say! Reviewed on: 12th April 2024

I am speechless to say about it’s amazing bank give...

I am speechless to say about it’s amazing bank give me excellent service and advice Reviewed on: 12th April 2024

Easy to use current acct

Easy to use, good comms, reliable app. Cashback rewards means I use this acct much more compared to other current accounts Reviewed on: 12th April 2024

I was with HSBC but when I moved to chase it's was r...

I was with HSBC but when I moved to chase it's was really a good experience I can see where I have spend every month how much And so as I spend any money from the bank it give you a 10 % off I was looking to apply for the credit card but I guess need to wait for it in the uk Reviewed on: 12th April 2024

Great app, live chat so helpful.

Great app, live chat so helpful. Easy to navigate site. Highly recommended Reviewed on: 12th April 2024

Compared my my Lloyds Bank account this is fantastic

Compared my my Lloyds Bank account this is fantastic Reviewed on: 12th April 2024

I love being able to create different saving account...

I love being able to create different saving accounts within my account. Very easy to use and they made me save for an occasion Reviewed on: 12th April 2024

No problem good customer service

No problem good customer service Reviewed on: 12th April 2024

Great app!

Excellent for online banking use. App is very dependable and easy to use. Gives a lot of rebates and cashback. Reviewed on: 12th April 2024

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