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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Customer service

The customer saervice rep has assisted me very ably more than twice when I have had problems with external contacts Reviewed on: 14th February 2026

Proactive and professional staff who are always will...

Proactive and professional staff who are always willing to help. Reviewed on: 14th February 2026

Great bank - simple and straightforward

Great bank - simple and straightforward Reviewed on: 14th February 2026

Easy to use application: Not difficult to navigate a...

Easy to use application: Not difficult to navigate and make transactions. A monkey could use it successfully. Reviewed on: 14th February 2026

Chase - Leading current account provider

App is easy to use, with clean interface. Can through to customer service very quick and generally current account is a great product. Reviewed on: 14th February 2026

Trusted banking

The Chase App is clear and easy to navigate. Excellent email communication with updates and offers. Not inundated with emails. Competitive rates. Transparent banking = trust Reviewed on: 14th February 2026

An excellent bank with savings, round up etc

An excellent bank with savings, round up etc Reviewed on: 14th February 2026

Excellent bank.

Excellent bank. Easy to use App. Speedy transactions. Reviewed on: 14th February 2026

Cannot fault in any way.

Cannot fault in any way. Excellent app, people always available if needed. Reviewed on: 14th February 2026

Chase banking great all rounder

Chase online banking is easy and intuitive to use. Customer service are swift to respond and have helped clear up a mistaken transfer I had made. Very satisfied with the service they provide. Reviewed on: 14th February 2026

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