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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent bank.

Excellent bank. Easy to use App. Speedy transactions. Reviewed on: 14th February 2026

Cannot fault in any way.

Cannot fault in any way. Excellent app, people always available if needed. Reviewed on: 14th February 2026

Chase banking great all rounder

Chase online banking is easy and intuitive to use. Customer service are swift to respond and have helped clear up a mistaken transfer I had made. Very satisfied with the service they provide. Reviewed on: 14th February 2026

Reliable and efficient.

Chase is very efficient, I value not having to think about my bank—no drama, no surprises, just dependable service. Reviewed on: 14th February 2026

Great bank very good customer service

Great bank very good customer service Reviewed on: 14th February 2026

good bank

Pleased with Chase current account and cash back Reviewed on: 14th February 2026

Opened account, no issues.

Opened account, no issues. Never had an issue with bank Reviewed on: 14th February 2026

Loyal Customer

I have been with Chase for 3 years. Such a easy & reliable experience. With added bonuses, such as round up and great interest rates on saving. It has blown other banks I have used, out of the way! Reviewed on: 14th February 2026

Customer service always helpful, professional and kind.

Customer service always helpful, professional and kind. Reviewed on: 14th February 2026

GreatX, efficient and helpful

Everything is easy, from setting up to querying transactions and more. The send put useful information but also never send junk or too many emails. Reviewed on: 14th February 2026

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