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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Every transaction is easy, the app is user friendly!

Every transaction is easy, the app is user friendly! I have never yet had to use customer services but I’m guessing that would be excellent too Reviewed on: 12th April 2024

Top notch account and website

Such a simple account structure and supported by a terrific website Reviewed on: 12th April 2024

Fabulous Holiday card

We love the fact that we have this card every where in the world with no charges Reviewed on: 12th April 2024

Great online bank.

Great online bank. Easy to use and interact with while providing great interest rates for savings. Reviewed on: 12th April 2024

Very good

The fact I can get money back make me love Chase bank Reviewed on: 12th April 2024

Confidently Choose CHASE

Easy to set up current account and switching from my old account was efficient. Love getting message each time I spend on my debit card really helps me keep check on my finances. Also like the fact that there is no account info visible on my card Reviewed on: 12th April 2024

Chase is ahead of the game.

Chase is ahead of the game on so many levels. I opened my account with them when they offered cash back on spending before other banks. I am a customer for life as they have helped me.manage my finances and I feel like I am being rewarded by them in the form of genuine cashback in my account on a monthly basis. I have recently opened a savings account as they are the only bank that offers a juicy rate compared to other banks. Customer service is fantastic as I don't get lost trying to reach a human. Reviewed on: 12th April 2024

Without a shadow of a doubt.

Whilst a bit dubious to go to an international bank with no walk in counter they've been very, very good. I have and will continue to recommend to others. Reviewed on: 12th April 2024

I dont have experience,because first timr have this...

I dont have experience,because first timr have this account Reviewed on: 12th April 2024

Great service and app for using abroad including no...

Great service and app for using abroad including no service charges. Reviewed on: 12th April 2024

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