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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

A fabulous bank.

A fabulous bank. Great customer service. I feel safe banking with them. Reviewed on: 12th April 2024

Excellent service excellent offers and saving options.

Excellent service excellent offers and saving options. Reviewed on: 12th April 2024

Easy to use and excellent service!

Easy to use and excellent service! Would recommend to anyone Reviewed on: 12th April 2024

Big fan of the app.

Big fan of the app. Easy to understand spend month on month. Reviewed on: 12th April 2024

Absolutely love having a Chase account.

Absolutely love having a Chase account. Haven’t used customer services hence the neutral response. Love the 4.1% interest on savings. The app is great too being able to have several different accounts and everything is transparent. Really easy to get ever set up. Reviewed on: 12th April 2024

Great App Hassle Free Banking.

Great App Hassle Free Banking. Easy too use the way banking should be done. Simple to set up and use Reviewed on: 12th April 2024

It's the best app and travel account.

It's the best app and travel account. Brilliant and easy to use. Reviewed on: 12th April 2024

Fantastic Chase

Chase is a no brainer as we get 1% cashback on our spending. We have saved a lot of money because of this. It was so effortless to open an account and the app is very user friendly. Exchange rates are always fantastic therefore we always use it when we are abroad. Reviewed on: 12th April 2024

Courteous and super efficient

Faultless- never had a problem with the bank for anything at all customer service courteous and efficient Reviewed on: 12th April 2024

Never had a problem at all, easy app as well

Never had a problem at all, easy app as well Reviewed on: 12th April 2024

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