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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent

Excellent very happy with the service Reviewed on: 12th April 2024

Easy app to use.

Easy app to use. great saving rates Reviewed on: 12th April 2024

Very good bank gives lots of rewards so makes bankin...

Very good bank gives lots of rewards so makes banking with them more benificial never had any problems and if i have needed to ask somethibg always had a quick responce highly recommend Reviewed on: 12th April 2024

Very good experience.

Very good experience. The card works contactless in most machines Reviewed on: 12th April 2024

Really easy to use the app :)

Really easy to use the app and its great to use the card abroad Reviewed on: 12th April 2024

Can use abroad, simple app, easy to access.

Can use abroad, simple app, easy to access. Reviewed on: 12th April 2024

My Chase

I do not as a rule do business on line due to fear of potential security attacks on my data or finances. I was made aware of Chhase by a friend and decided to give it a try. First impressions of Security requirements were very impressive reassuring me that this was a company that took this very seriously. I thereafter opened an account during my time with this I have received regular corespondence with very clear and concise communication, numerous options of help and advice if required. I have been very impressed with the level of service and personal attention Reviewed on: 12th April 2024

It was very easy to set up a new bank account.

It was very easy to set up a new bank account. Easy to use .and if you need help they are happy to help you. Reviewed on: 12th April 2024

I have used Lloyds, Barclays banks before chase but...

I have used Lloyds, Barclays banks before chase but those banks were not that friendly. But chase has higher interest rates and good cash back offers. If the chase starts to give out overdraft than it will so good for users Reviewed on: 12th April 2024

Easy to pay in and save, really happy with Chase

Easy to pay in and save, really happy with Chase Reviewed on: 12th April 2024

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