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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Top service

Nothing but an excellent service from Chase Reviewed on: 12th April 2024

Chase card is very stylish and online banking experi...

Chase card is very stylish and online banking experience is really valueable and excellent Reviewed on: 12th April 2024

So helpful in everything I’ve asked, savings account...

So helpful in everything I’ve asked, savings account is great and app is so easy to use Reviewed on: 12th April 2024

I live the cash back and top up features they are li...

I live the cash back and top up features they are like having a savings account without saving Reviewed on: 12th April 2024

Excellent app and use of pots is really helpful for...

Excellent app and use of pots is really helpful for keeping money safe to pay bills Reviewed on: 12th April 2024

The bank app is very easy to use and you can set up...

The bank app is very easy to use and you can set up a savings pot in seconds, also option to round up money when making purchases, so the extra goes into a separate pot, both of these have a higher percentage of interest.only contacted customer services once regarding an issue of withdrawing money from an ATM, which was sorted by issuing a new card that arrived within days. Reviewed on: 12th April 2024

Very easy to use site

Very easy to use site,almost immediate response to any payment or withdrawal. Reviewed on: 12th April 2024

My Chase current account is flexible and stress free.

My current account with Chase provides loads of helpful features and excellent cash-back value also! I’m very pleased with their service overall. Reviewed on: 12th April 2024

Thrill of the Chase- a modern, seamless bank.

Opened a chase account as an alternative to Monzo after a bad experience- an honestly say it's been absolutely brilliant. 1% cashbacks on all purchases for the first year and brilliant savings rates. I also chose Chase due to an international trip and payments have been absolutely seamless with no issues regarding charges and currency! Would fully recommend. Reviewed on: 12th April 2024

Straightforward!

Love the app - clear, logical and straightforward to use. Reviewed on: 12th April 2024

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