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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Chase Changed my Life for the Better

I enjoy the the debit card they issue with their current accounts- by not having any details on, if I ever lose my card I can apply for a new one but I can still use my ApplePay and online payments as the details remain the same. The customer service is also extraordinary. I am never waiting more than a few minutes for a response, whether it’s over the phone or online chat, and they always take my issue seriously and help me navigate the way. I cannot recommend Chase enough. I also enjoy the fact I get free cash withdrawals abroad and do not need to advise Chase that I am leaving the country. After being with the same bank for 10 years, Chase has come along and changed my life for the better. I also enjoy the automatic cash back that accumulates in your bank account over time and is free and easy to transfer over to your current account. Reviewed on: 12th April 2024

Simple straightforward and easy to deal with

Chase are really easy to deal with, simple straightforward bank accounts that offer great incentives for the customer. Chase card is accepted everytime and no fees when using the card abroad. Highly recommend Reviewed on: 12th April 2024

Swift customer service

Their customer service reply very quickly Reviewed on: 12th April 2024

Great bank and decent interest rate on the saver

Great bank and decent interest rate on the saver Reviewed on: 12th April 2024

Outstanding!

My overall experience with the service has been quite satisfying. The most noteworthy aspect for me has been the 1% cash back and 5% AER on roundups, which have been incredibly rewarding. However, it's a bit of a letdown that the cash-back offer is only available for a year. I'm hoping to see what other rewards and promotions might be in store in the future. While the service has been great so far, I believe there's room for expansion in terms of product offerings. Introducing credit cards and loans would make it even more appealing and convenient for users like me. One of the things I appreciate the most is the sleek and user-friendly app interface, which makes managing and tracking my spending a breeze. The functionality of the app has been top-notch, providing a smooth and hassle-free experience. It would be great if a web application could be added, similar to Starling, as that would offer more flexibility for users who prefer managing their finances on a desktop. In conclusion, although there are a few areas that could be improved, such as expanding product offerings and providing more visibility on future rewards, my experience with the service has been positive. The user-friendly app and enticing rewards make it a solid choice for anyone looking for an easy-to-use and rewarding banking experience. Reviewed on: 12th April 2024

Fantastic banking and fantastic rewards

Fantastic banking and fantastic rewards Reviewed on: 12th April 2024

Chase - The BEST bank

All my experiences with Chase have been positive Reviewed on: 12th April 2024

Cash back Current Account

I really like that Chase is only the bank in the UK that provides cash back on it's current account. Reviewed on: 12th April 2024

Everything Works

Can't rate customer service, as I have never needed to contact them, which speaks for itself. Reviewed on: 12th April 2024

Good customer service, quick response

Good customer service, quick response Reviewed on: 12th April 2024

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