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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very efficient no fuss banking.

Very efficient no fuss banking. An easy to use app. Having a card you can use abroad without any hassle and worry about fees and charges is also a plus. The UK banking needed a wake up call about services they can offer to customers and Chase provides a good leap forward. Reviewed on: 12th April 2024

Great banking easy to use and good interest

Great banking easy to use and good interest Reviewed on: 12th April 2024

Superb app and experience all round.

Superb app and experience all round. Easy to use and manage for me. Reviewed on: 12th April 2024

easy to share money and trusted. You can use anywhere.

its very easy to use and trusted bank Reviewed on: 12th April 2024

Very professional in all aspects

Very professional in all aspects Reviewed on: 12th April 2024

Brilliant online banking , so fab I convinced my fri...

Brilliant online banking , so fab I convinced my friends to join Reviewed on: 12th April 2024

Chase Changed my Life for the Better

I enjoy the the debit card they issue with their current accounts- by not having any details on, if I ever lose my card I can apply for a new one but I can still use my ApplePay and online payments as the details remain the same. The customer service is also extraordinary. I am never waiting more than a few minutes for a response, whether it’s over the phone or online chat, and they always take my issue seriously and help me navigate the way. I cannot recommend Chase enough. I also enjoy the fact I get free cash withdrawals abroad and do not need to advise Chase that I am leaving the country. After being with the same bank for 10 years, Chase has come along and changed my life for the better. I also enjoy the automatic cash back that accumulates in your bank account over time and is free and easy to transfer over to your current account. Reviewed on: 12th April 2024

Simple straightforward and easy to deal with

Chase are really easy to deal with, simple straightforward bank accounts that offer great incentives for the customer. Chase card is accepted everytime and no fees when using the card abroad. Highly recommend Reviewed on: 12th April 2024

Swift customer service

Their customer service reply very quickly Reviewed on: 12th April 2024

Great bank and decent interest rate on the saver

Great bank and decent interest rate on the saver Reviewed on: 12th April 2024

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