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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

English local call centre, staff very well trained,...

English local call centre, staff very well trained, knowledgeable & extremely helpful Reviewed on: 12th April 2024

1% cash back.

1% cash back. Instant confirmation on spend and monies in . App is excellent . Also excellent savings rates Reviewed on: 12th April 2024

Excellent Service

CHASE Bank has lots of features and is the best bank overall in the UK Reviewed on: 12th April 2024

A Reliable Banking Partner:

Chase Bank has been my go-to choice for banking services, and my experience with their current account has only reinforced my confidence in their reliability and efficiency. Opening an account with Chase was a breeze. Their online application process was straightforward, and I appreciated the clear instructions provided every step of the way. Within minutes, I had my account set up and was ready to start managing my finances. One of the standout features of Chase's current account is its user-friendly online banking platform. Whether I'm checking my balance, transferring funds, or setting up automatic payments, the interface is intuitive and easy to navigate. Plus, the mobile app allows me to access my account on the go, giving me peace of mind knowing that I can manage my finances anytime, anywhere. In terms of fees and charges, Chase offers competitive rates compared to other banks. While some fees are unavoidable, such as overdraft charges, I appreciate that Chase is transparent about their fee structure, allowing me to make informed decisions about my finances. Overall, my experience with Chase Bank's current account has been nothing short of excellent. From their user-friendly online platform to their top-notch customer service, Chase has proven to be a reliable banking partner that I can trust with my financial needs. I would highly recommend Chase to anyone in search of a dependable banking solution. Reviewed on: 12th April 2024

Real time engagement

Real time notifications . Easy contacting access. Easy to use apps Reviewed on: 12th April 2024

Chase Bank - Highly Recommended

Took me while to decide to switch to Chase, but dleighted I did so. Using their app to manage all my accounts is so easy. Reviewed on: 12th April 2024

Cash back on spending

Happy with getting cash back. App is really easy to use and linking savings account to current account is great. Reviewed on: 12th April 2024

very good service quick 24 uhr costumer support

very good service quick 24 uhr costumer support Reviewed on: 12th April 2024

A progressive thinking bank that delivers satisfacti...

A progressive thinking bank that delivers satisfaction and ease of managing my accounts. Spending overseas gives reliability of getting the best available currency conversion. I cannot fault Chase Reviewed on: 12th April 2024

Good to bank with. Liking the round up features

Good to bank with. Liking the round up features Reviewed on: 12th April 2024

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