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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Always there to help, so easy to contact without has...

Always there to help, so easy to contact without hassle or waiting in long queues. Reviewed on: 14th February 2026

I like that I get interest on my current account and...

I like that I get interest on my current account and when I have needed to speak to someone for help the phone is answered promptly by very helpful staff. Reviewed on: 14th February 2026

Chase is the Modern Way to Bank

Chase is the most modern way to bank, amazing interest rates on saving accounts and 24/7 customer service help line. Other banks still operate in the past. Reviewed on: 14th February 2026

Customer service was very good and helpful

Customer service was very good and helpful Reviewed on: 14th February 2026

Easy and transparent with a modern twist

Easy and transparent with a modern twist Reviewed on: 14th February 2026

Great banking experience and very easy to use app!

Great banking experience and very easy to use app! Reviewed on: 14th February 2026

Easy and user friendly

Easy process to open the account and notifications every time the card is used so I would be alerted to any strange transactions Reviewed on: 14th February 2026

Perfect for me.

Perfect for me....Does what it says.. Reviewed on: 14th February 2026

Hassle free banking

There is never any hassle, all DDs are paid on time and I love the cash round up facility Reviewed on: 14th February 2026

Such a good banking App.

Such a good banking App. Easy to navigate around the App, quick efficient and easy to check statements. Gives me the feeling that I’m not going to be over‘questioned’ like other banking apps if I want to move or make payments. Reviewed on: 14th February 2026

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