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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Customer service is quick to contact you

Customer service is quick to contact you Reviewed on: 14th February 2026

Easy and efficient account for my money

Very easy to use app and feel very in control of account Reviewed on: 14th February 2026

Chase has always been easy to bank with with competi...

Chase has always been easy to bank with with competitive products available. Reviewed on: 14th February 2026

Easy to use app

Easy to use app with no hassle allows easy access to your money with nice rewards easy to move money if needing to transfers to different accounts Reviewed on: 14th February 2026

Easy to set up easy to use.

Easy to set up easy to use. Excellent communications. Clear statements. Reviewed on: 14th February 2026

App very good and Service good.

App very good and Service good. always attentive Reviewed on: 14th February 2026

Great bank, superb customer service and I feel confi...

Great bank, superb customer service and I feel confidence in their security. Reviewed on: 14th February 2026

Chase bank is the future.

The Chase app is simply the best banking app I have experienced. It has a clean and modern aesthetic and is very easy to use. The Chase app also offers best in class features such as the in-app currency converter, Trans Union credit score, cash-back and the roundup account. From my experience, the Chase app provides everything you need and more. You are now also able to operate a range of products and services from just one app which is excellent and saves customers from having to open several accounts with multiple providers. I personally have the current and savers account but they also offer a very competitive credit card, insurance and the JPMorgan Personal Investment service all of which I can access if I desired. It’s also worth mentioning that the Chase debit card is perfect for travel as they apply no fees and charges for using the card whilst abroad and allow customers to pay in foreign currency with no outdated conversion fee. Simply pay in the local currency and Chase takes care of the rest. I genuinely recommend this bank and would urge anyone to download the app and give it a go! Reviewed on: 14th February 2026

Always there to help, so easy to contact without has...

Always there to help, so easy to contact without hassle or waiting in long queues. Reviewed on: 14th February 2026

I like that I get interest on my current account and...

I like that I get interest on my current account and when I have needed to speak to someone for help the phone is answered promptly by very helpful staff. Reviewed on: 14th February 2026

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