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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Always prompt response from you whenever I call you.

Always prompt response from you whenever I call you. Unusual today. Reviewed on: 14th February 2026

Great App bank.

Great App bank. Good cash back incentives. App is very user friendly. Reviewed on: 14th February 2026

Excellent bank with really responsive customer servi...

Excellent bank with really responsive customer service that give me great peace of mind. Reviewed on: 14th February 2026

Great bank account

I have had no issues since setting up my Chase account both savings and current- easy and simple to use - the way it should be Reviewed on: 14th February 2026

Super simple

Super simple to switch. It’s all just worked. Best online platform I’ve used for banking. Reviewed on: 14th February 2026

Great rates, free to use a broad the ideal card

Great rates, free to use a broad the ideal card Reviewed on: 14th February 2026

Excellent service

Excellent service always able to speak to someone promptly if you have a problem Reviewed on: 14th February 2026

Review of chase banking

Always helpful and answer the phone quickly. Reviewed on: 14th February 2026

Great app easy to use.

Great app easy to use. Cashback available too. Straightforward to navigate different options. Reviewed on: 14th February 2026

Video called the person receiving the money.

I was about to transfer a large amount af money to a somebody. The bank called me immediately and questioned me . They where thorough and carried out their security check and made sure that I was sure that who I was sending it to was them. Although it was my do. I was sending it to they asked me to check it was him by video calling him. Wow! That was through. What a great job . Reviewed on: 14th February 2026

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