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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Perfect platform

Since moving to CHASE, the experience has been brilliant. Their products offer clarity & are presented on an extremely user friendly platform. Customer service when dealing with transferring funds has been perfect every time especially in relationship to financial crime prevention. Reviewed on: 14th February 2026

Contact with them is easy an helpful

Contact with them is easy an helpful Reviewed on: 14th February 2026

Great App and account features make it easy to manage

Very easy to open and manage via the App. Excellent communication from Chase in the form of emails and newsletters. Great features such as cash back. Very happy with my experience as a Chase customer. Reviewed on: 14th February 2026

Always responsive when I have questions.

Always responsive when I have questions. Love the chat function Reviewed on: 14th February 2026

Excellent customer service support

Good interest rates. Easy to navigate app. Easy to get help from a real human being Reviewed on: 14th February 2026

Easy to use and excellent when you phone them

Easy to use and excellent when you phone them Reviewed on: 14th February 2026

Rewards & Round-Ups

I like the Rewards & Round-Up features plus good interest rates on savings. Ease of moving and transferring is great Reviewed on: 14th February 2026

Love the round ups and how easy to use the...

Love the round ups and how easy to use the app is Reviewed on: 14th February 2026

Great customer service, one of the few banks that di...

Great customer service, one of the few banks that didn’t start w good customer service only to turn in back down Reviewed on: 14th February 2026

Great that you can break down main account into seve...

Great that you can break down main account into several smaller accounts to keep money separate Reviewed on: 14th February 2026

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