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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Can easily track savings and spending.

Can easily track savings and spending. Excellent. Reviewed on: 12th April 2024

Great usability and a fantastic customer service!

I was always with santander and when the opportunity to join chase arrose i decided to sign up. I have now been with chase current account for 5 years and have never had any issues with the service or usability and the customer service is great. Reviewed on: 12th April 2024

Excellent bank easy process for account opening

Excellent bank easy process for account opening Reviewed on: 12th April 2024

Couldn’t be Better

Fantastic customer service and easy-to-use user interface model. Never been easier to handle and track my money to improve how I use and manage it. Reviewed on: 12th April 2024

Love it.

Love it. I get cash back in all my debit card spend Reviewed on: 12th April 2024

Moved from the coop to chase.

Moved from the coop to chase. Really good interest rates and helpful customer service as can send a message which fits in with a busy lifestyle Reviewed on: 12th April 2024

Innovative bank

Innovative cash back model and 5% on round-ups Reviewed on: 12th April 2024

Excellent App Based Banking with great support

It is very easy to set up and use. Interest is good too. Reviewed on: 12th April 2024

So easy to set up and save money.

So easy to set up and save money. By far best bank I’ve used for having a savings account and the cashback on money you spend is a great way to get more customers. Reviewed on: 12th April 2024

So far the experience with live chat is the most use...

So far the experience with live chat is the most useful and helpful! The customer service took action for my cases asap. Reviewed on: 12th April 2024

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