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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fantastic benefits

The benefits are fantastic, I love the round up savings account and the cash back also earning 4.1% and 5.1% on my money is amazing. I have a current account, 2 savings accounts and round up account all earning interest daily. I’ve now also transferred my pension to vet to a partner company and I can see daily what’s going on with my pension investments. It really is a fantastic bank to be with. Reviewed on: 12th April 2024

Real person every time and able to help with exactly...

Real person every time and able to help with exactly the problem without being fobbed off Reviewed on: 12th April 2024

Very good experience to bank with chase.

Very good experience to bank with chase. The app is very nice to use. The customer service is responding to messages and requests very quickly and with very professional skills. Reviewed on: 12th April 2024

Brilliant account, easy to open, easy to manage, bes...

Brilliant account, easy to open, easy to manage, best account ever. Reviewed on: 12th April 2024

Cc services - Nothing is ever a problem with these giys

Nothing is ever a problem with these giys Reviewed on: 12th April 2024

Seamless banking experience, backed up by great serv...

Seamless banking experience, backed up by great service and very knowledgeable team. Highly recommended . Reviewed on: 12th April 2024

Easy to use and great rates.

Easy to use and great rates. I’ve opened a new Acc with chase and it couldn’t be faster or easier. The process was self explanatory and the approval was very fast. The rates are better than most other banks. Reviewed on: 12th April 2024

good quality service easy and very fast excellent

good quality service easy and very fast excellent Reviewed on: 12th April 2024

I have been very impressive with how easy it was to...

I have been very impressive with how easy it was to set up my account and the app is easy to use. Reviewed on: 12th April 2024

Great experience!

I've been hugely impressed with everything I've done with Chase so far. Fast and straightforward account opening (no need to visit a branch or send documents to identify yourself), comprehensive, easy to use app and great interest rates. Reviewed on: 12th April 2024

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