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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I love banking with Chase.

I love banking with Chase. The app is great. It is easy to simply move money between current and savings accounts. I enjoy the roundups and 1% cash back offer. When ever I have had an issue and needed call I have not had to wait long to speak to someone. All in all, great bank that seems to be focused on delivering exceptional customer experiences. Reviewed on: 12th April 2024

Very easy to use app.

Very easy to use app. Getting cash back on all purchases good. And good that they keep an eye on unusual spending. Reviewed on: 12th April 2024

Just easy

Easy to use great app that works all the time no bugs simple to setup can't complain Reviewed on: 12th April 2024

No fuss just good service easy website

No fuss just good service easy website Reviewed on: 12th April 2024

User-friendly competent secure on-line bank

The Chase app is very user-friendly, even for me as an 83-year old not specially IT savvy person. I recently had to set up a new current a/c and number because of suspected phishing attack and on phone the customer service person was extremely helpful and successful in taking me through the necessary steps. I like the investing tips and service and other advice also. Reviewed on: 12th April 2024

Great way of saving and paying

It works as it should the round up makes saving painless Reviewed on: 12th April 2024

BEST CURRENT ACCOUNT

Easily contactable and can actually talk to someone, great customer service. No hassle. Earn money. Simple to use. Hidden information. Reviewed on: 12th April 2024

Great service, especially spending money abroad.

Great service, especially spending money abroad. Also paying in foreign currency. Reviewed on: 12th April 2024

Very easy to use and efficient.

Very easy to use and efficient. Excellent cash back Reviewed on: 12th April 2024

Just easy excellent customer service

Just easy excellent customer service Reviewed on: 12th April 2024

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