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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Moved to chase from another bank, excellent service,...

Moved to chase from another bank, excellent service, app is easy to use and find details easily, quick to answer any questions you need help with, great rewards from themselves Reviewed on: 12th April 2024

Work Bills

I use it to pay my work bills as work away from home and its excellent and the cash back is is a great bonus Reviewed on: 12th April 2024

Good for day to day banking

Good for day to day banking but wheb I had a fraudulent transaction it took months to sort Reviewed on: 12th April 2024

brilliant app

The app is brilliant, very easy to use and everything is instant. Reviewed on: 12th April 2024

They have on numerous occasions help with me being c...

They have on numerous occasions help with me being charged twice Reviewed on: 12th April 2024

Although I am a new customer I am very impressed by...

Although I am a new customer I am very impressed by the Chase App. I am 77 and enjoy new challenges eg finding my way around this App. It is straight forward to use with clear instructions as to how to proceed and see at a glance where my money has been spent and how any benefits have accrued. I am sorry Chase is not part of the safety net which other main banks have signed up for - I hope they will rectify this for their customers peace of mind bearing in mind that sophisticated scammers abound. Reviewed on: 12th April 2024

Great account!

No hassle using debit card abroad & no foreign exchange charges. Earn 1% on all debit card purchases Reviewed on: 12th April 2024

An each banking app to use and fair interest rates.

An each banking app to use and fair interest rates. Reviewed on: 12th April 2024

Happy with all aspects of teaching and haven’t exper...

Happy with all aspects of teaching and haven’t experienced any issues Reviewed on: 12th April 2024

Best bank ever.

Best bank ever. After Chase I stopped using my other banks. The app is very user friendly and the card looks sleek. I have used my Chase card in Europe and the exchange rates are easily the best. Highly recommended Reviewed on: 12th April 2024

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