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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great app, a breeze to use.

Great app, a breeze to use. Fantastic holiday money deals Reviewed on: 12th April 2024

Easy process great banking stress free, great commun...

Easy process great banking stress free, great communication from chase very informative Reviewed on: 12th April 2024

Everything about Chase is easy - perfect banking...

Everything about Chase is easy - setting up - using the app - paying and transferring money. The round-up and cashback features on the current accounts are absolutely brilliant. I love the interface of the app and how easy it is to make payments and transfer money. I'm so glad I opened this account and wouldn't contemplate going elsewhere for my banking needs. Reviewed on: 12th April 2024

A massive improvement on previous bank

Excellent app and easy access to a real person is refreshing Reviewed on: 12th April 2024

Great staff

Answer phone quickly and very efficient and there friendly Reviewed on: 12th April 2024

I’ve not been a chase customer for long, probably ar...

I’ve not been a chase customer for long, probably around six months and I find it much better than the banks that I’ve been dealing with for the last 50 years excellent service value for money Reviewed on: 12th April 2024

Excellent service, seamless transitions.

Excellent service, seamless transitions. Reviewed on: 12th April 2024

Straight forward

It's just easy and straight forward and works for me Reviewed on: 12th April 2024

Great bank, app is easy to use, customer service alw...

Great bank, app is easy to use, customer service always very helpful and polite, great accounts. Reviewed on: 12th April 2024

Straight forward banking experience, very clear to u...

Straight forward banking experience, very clear to use and love the amazing app. So easy to manage money and transfer between accounts. And the rates are impressive. Reviewed on: 12th April 2024

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