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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Excellent Costumer service always helpful and sort e...

Excellent Costumer service always helpful and sort everything out Quick response very save s secure bank never let Me done as Costumer Reviewed on: 14th February 2026

Easy to join.

Easy to join. App is excellent with instant visibility of all transactions Reviewed on: 14th February 2026

Simply great

Easy to setup, easy to manage. Great customer service Reviewed on: 14th February 2026

Simplicity...

Dealing with Chase Bank is just so simple - no complications Reviewed on: 14th February 2026

I’ve been with Chase for almost 4 years, the service...

I’ve been with Chase for almost 4 years, the service is outstanding, frequent purchase verifications, an amazing customer support team and an easy to navigate but sleek mobile app. Reviewed on: 14th February 2026

On the Money

They do what they say they will do and for a Bank that is the point Reviewed on: 14th February 2026

Very flexible banking App easy to navigate

Very flexible banking App easy to navigate Reviewed on: 14th February 2026

Can’t fault the service.

Can’t fault the service. Very happy with current account and savings Reviewed on: 14th February 2026

Chase current account

Always experienced a very good level of service and when I have had need to contact Chase customer service they have been extremely prompt and helpful when replying. The only thing they could do for me to give them an excellent rating would be to offer the ability to pay cash in to my account. Reviewed on: 14th February 2026

Everything works simply

Everything works simply, from onboarding to everyday use through the app Reviewed on: 14th February 2026

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