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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use app, reliable and responsive customer se...

Easy to use app, reliable and responsive customer service Reviewed on: 12th April 2024

Great communication and great interest rates

Great communication and great interest rates Reviewed on: 12th April 2024

Fantastic Bank

Chase Bank has an easy to use and aesthetically pleasing app with good rewards for spending on your debit card and the option for a round up account which makes for an easy way to save money. The debit card is a numberless card so no details are displayed if the card is lost and can be frozen easily. Reviewed on: 12th April 2024

Great cashback scheme, easy app, quick and efficient...

Great cashback scheme, easy app, quick and efficient systems Reviewed on: 12th April 2024

Chase provides the best interest rate for it custome...

Chase provides the best interest rate for it customers and they’re reliable to bank with. Reviewed on: 12th April 2024

MY experience has been nothing short of exemplary.

MY experience has been nothing short of exemplary. I had lost my wallet with all my cards and important identification and Chase was not only very fastidious but efficient in both replacing my lost card in record time as well as cancelling the lost item. The service is so reaasuring Reviewed on: 12th April 2024

Best Experience

Great customer service. Simple app Reviewed on: 12th April 2024

Great bank, great service, i have full confidence an...

Great bank, great service, i have full confidence and trust in banking with Chase, the customer service is brilliant and a quick to deal with any queries. The cashback on purchases is also amazing, just wish I had known about chase earlier and i am with chase fully to the end Reviewed on: 12th April 2024

Great branch to be with I love the cash back...

Great branch to be with I love the cash back rewards Reviewed on: 12th April 2024

Brilliant customer service

In my experience Chase provides excellent customer service and protects its customers to a very high level. The round up and reward facilties are a superb feature of the current account. Reviewed on: 12th April 2024

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