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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

it was good holding my money in there whilst my onli...

it was good holding my money in there whilst my online bank was down Reviewed on: 12th April 2024

Great, just really great.

Great, just really great. Now at this point I’m just passing out my answer to meet your character minimum. Reviewed on: 12th April 2024

Great for traveling abroad

Have been with Chase for 18 months. Easy to use app along with great exchange rate without charges. Traveled to Thailand and had no issues using my card. Reviewed on: 12th April 2024

Very good excellent customer experience

Very good excellent customer experience Reviewed on: 12th April 2024

Clear comms and sensible features

Their quick and clear response to interest rates has made me feel like I'm getting a good deal for keeping money in my accounts with Chase. I also love how easy it is to move money between accounts (their "pots" are actually accounts). It's also really easy to see and change which account you want to make a bank transfer from. Reviewed on: 12th April 2024

The Chase App is easy to use and has clear features.

The Chase App is easy to use and has clear features. Reviewed on: 12th April 2024

Chase, Simple & effective banking experience out there

Chase Banking has been my smoothest baking experience. Their service is simple, effective and one of the best out there. The onboarding and setup experience was as simple as it gets, then the features like round-up account with 5% savings rate and on top of that the rewards! I highly recommend Chase to my friends and family, helped me save for my first home! Reviewed on: 12th April 2024

Overall great benefits and ease of use

Overall great benefits and ease of use Reviewed on: 12th April 2024

Easy to understand .

Easy to understand . everything at your finger tips Reviewed on: 12th April 2024

Great app and customer service

App is the best of the banks I use and I have been pleased with the customer service. Reviewed on: 12th April 2024

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