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Chase Bank: Current account reviews

4.86
Based on 49,015 reviews, last reviewed 20th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026
sweetice53's avatar
sweetice53

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

5
Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Brilliant Bank!

5
Brilliant Bank! The rewards are brilliant. Reviewed on: 12th April 2024

Fast efficient service.

5
Fast efficient service.Clear website. Friendly communication. Reviewed on: 12th April 2024

Quick and easy to open great app.

5
Quick and easy to open great app. Fantastic interest rates Reviewed on: 12th April 2024

Bank is proactive in their customer experience

5
Had issues with the app and had to redo the verification process numerous times. Wasn't happy but didn't make an official complaint either. However, Chase Bank initiated a gesture of goodwill of £50 for the inconvenience. Nice to have a bank that values its customer's experience. Reviewed on: 12th April 2024

Superb and simple.

5
Superb and simple. So easy to use. Reviewed on: 12th April 2024

Chase and it's unique features is brilliant!

5
Chase has some amazing features such as round ups and the year of 1% interest on spending that has made it so easy to save money without even knowing it! The app is so accessible and easy to navigate and overall my experience this past year has been fabulous. Love that you can also make different pots to make saving for different things even easier! Would recommend to anyone :) Reviewed on: 12th April 2024

Good mobile app, liked the number-less debit card fe...

5
Good mobile app, liked the number-less debit card feature, like the cashback offer, like the ease of creating savings account Reviewed on: 12th April 2024

1% cashback is very welcome!!

4
Good cashback and it's helpful to have the Savings account to top-up from. My criticism is that I would like to have a more obvious Balance to quickly refer to. Reviewed on: 12th April 2024

good ban, easy and safe to use, would totally recomm...

5
good ban, easy and safe to use, would totally recommend l, never had a problem with them Reviewed on: 12th April 2024

When I opened the account it was was very easy...

5
When I opened the account it was was very easy Reviewed on: 12th April 2024

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