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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to join and excellent site to navigate around.

Easy to join and excellent site to navigate around. Simple and secure. Reviewed on: 12th April 2024

Easy to use and have great interest rate

Easy to use and have great interest rate Reviewed on: 12th April 2024

I love that transactions update immediately

Current and savings account have good rates as well as cash back. App updates immediately on transactions as old bank took days to do the same. Feel more in control of my spending as I can see what is available and it’s up to date. Reviewed on: 12th April 2024

A great Bank all round;

A great Bank all round; excellent Customer service and very efficient. Reviewed on: 12th April 2024

I highly rate the reward scheme and interest rates

I highly rate the reward scheme and interest rates Reviewed on: 12th April 2024

Been amazing since I joine wonderful service great w...

Been amazing since I joine wonderful service great way to save and spend money wisely Reviewed on: 12th April 2024

Great to use abroad.

Quick and easy to apply. I loved the 1% cashback in the first 12 months, also no charges to use abroad. This really made spending easy whilst on holiday in America. Reviewed on: 12th April 2024

Quick and easy to set up.

Quick and easy to set up. Interest rates are really good compared to some other banks. Like the feature to set up multiple saving accounts and call them different names and to set goals, find this is a great way to help track savings. Reviewed on: 12th April 2024

Chase...a welcome change

From setting up the account to transferring funds both in the UK and abroad Chase have been exemplary. Their app is both intuitive and informative and their savings products are business segment leading. Excellent bank and can't wait for them to release more financial products in the UK. Reviewed on: 12th April 2024

Reliable and easy to use! I love chase bank!

I love using chase bank, it’s always been reliable whilst at home including when travelling abroad and not having to pay an extra fee !! I also love the cash back part of the card as it encourages me to keep using chase whilst saving some extra money. The customer service is absolutely fabulous, as of yet I’ve not had a bad experience with chase! Fingers crossed it stays that way ! Reviewed on: 12th April 2024

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