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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great incentives to join, easy to set up and great c...

Great incentives to join, easy to set up and great customer service Reviewed on: 12th April 2024

Easy to use banking app.

Easy to use banking app. Super intuitive. I haven’t had to contact their support team. Reviewed on: 12th April 2024

Everything is satisfactory and I’ve personally not h...

Everything is satisfactory and I’ve personally not had any issues. Would definitely recommend to a friend or family member. Reviewed on: 12th April 2024

First class bank

So easy to transfer money, did name change online unlike English banks where you have to go in to a branch. Excellent interest rates and the App is easy to use. Reviewed on: 12th April 2024

Used to be better

I started using Chase current account when they were offering 1% cash-back on all purchases, but then they just brought some limitations, threshold and rules on the 1% cash back which was not s feasible for me anymore. Reviewed on: 12th April 2024

Excellent customer service

Excellent customer service when I had an issue that was resolved very quickly. App easy to navigate and use. Reviewed on: 12th April 2024

Chase Bank are fantastic.

Chase are a new to me in the last 12 months. They have been amazing and really easy to obtain information from. Their current service is outstanding. Well done Chase. Reviewed on: 12th April 2024

Best bank ever, easy and simple to use and helpful c...

Best bank ever, easy and simple to use and helpful customer services Reviewed on: 12th April 2024

Simple , efficient, honest banking

Simple , efficient, honest banking Reviewed on: 12th April 2024

Ive been with Chase for years & have always re...

I have been with Chase for many years & have always received the easiest best service for the duration The App is so easy to use & interest rated on savings & cash back on spending are second to none Reviewed on: 12th April 2024

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