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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Staff are always friendly and helpful.

Staff are always friendly and helpful. They are able to provide solutions to any of my banking queries and issues. The telephone and online services are also great and there are 24:7 Reviewed on: 12th April 2024

Fantastic bank with great customer service, rarely a...

Fantastic bank with great customer service, rarely any issues but always there to help when needed. Reviewed on: 12th April 2024

Good customer service and always quick response time.

Good customer service and always quick response time. Reviewed on: 12th April 2024

Good bank and rewards but too many issues to be depe...

Good bank and rewards but too many issues to be depended on as main account Reviewed on: 12th April 2024

Easy to use app and transfers are quick and good...

Easy to use app and transfers are quick and good value Reviewed on: 12th April 2024

Really easy app to use.

Really easy app to use. Always kept informed of any changes Reviewed on: 12th April 2024

Chase are f@@king brilliant I have recommended them...

Chase are f@#king brilliant I have recommended them to everyone I know. Myself I would say its the best decision to join this family feeling bank well done chase you deserve platinum 5☆☆☆☆☆'s award Reviewed on: 12th April 2024

Near Perfect experience!

Near Perfect experience! Everything related to this account is so easy and straightforward Reviewed on: 12th April 2024

It’s the safest and one of the most securely account...

It’s the safest and one of the most securely account I have Reviewed on: 12th April 2024

card switching

Origionally got the card to use on holiday as there were no international fees and kept using the card as for the first year there was cashback on every purchase made through the card and after the year ended they contacted me to offer another incentive of switching fully to chase and receiving cashback on all purchases if I deposited £1500 a month into the account Reviewed on: 12th April 2024

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