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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Easy to use app and opportunity to earn interest

Easy to use app. Opportunity to earn interest. Great rates on foreign currency with no added fees. Reviewed on: 14th February 2026

Happy Customer

I have been with Chase for a number of years and have had no problems. The app is easy to use and money transfers are swift. Also excellent for use abroad. Reviewed on: 14th February 2026

Ease use and you are not kept waiting to long for an...

Ease use and you are not kept waiting to long for an answer to a phone call Reviewed on: 14th February 2026

Chase bank

My chase account has been great - the app is easy to navigate and their customer service has always been very helpful and quick at responding. Reviewed on: 14th February 2026

Easy to use, spot on customer service

Easy to use, spot on customer service Reviewed on: 14th February 2026

Ease of use and safety

Easy to use and I appreciate the safety features like not displaying uour number on the actual card and easy to freeze on the app if needed. The app is very simple to navigate and it feels personalised. Reviewed on: 14th February 2026

Helpful account that’s easy to use

The app is really good and easy to use, especially moving money between accounts. It’s easy to put money aside to save and create individual saving pots. The cash back on groceries and fuel is also a great incentive and it helps have a few pounds extra to save. Reviewed on: 14th February 2026

Easy to use the app not had any problems to report a...

Easy to use the app not had any problems to report as yet Reviewed on: 14th February 2026

Number 1 bank

Easy to use. App. Very secure. Excellent customer service So much better than the high street banks Reviewed on: 14th February 2026

Excellent 24/7 hour support.

Excellent 24/7 hour support with all questions answered. Reviewed on: 14th February 2026

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