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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

The 1% back on spending is fantastic.

The 1% back on spending is fantastic. Reviewed on: 12th April 2024

Good service

Very good service and easy to use the banking app Reviewed on: 12th April 2024

Great offers and customer service

Great offers and customer service Reviewed on: 12th April 2024

No exchange rate when using card in Europe.

No exchange rate when using card in Europe. Round up is like extra Savings. Good savings rate and you get immediate return on your savings and not have a whole year to wait as with other banks. Reviewed on: 12th April 2024

Great banking experience good interest rates and rew...

Great banking experience good interest rates and rewards for using your money Reviewed on: 12th April 2024

My Chase bank experience is very good

Very good bank from all bank in UK Reviewed on: 12th April 2024

User friendly site..

User friendly site. Easy to use App Reviewed on: 12th April 2024

Never let me down, especially abroad with no transac...

Never let me down, especially abroad with no transaction fees. Easy to navigate around the app and easy to move money into the account. Communication is enough but not too much. Lots of options for my money in ways of different accounts. Reviewed on: 12th April 2024

Great customer service.

Great customer service. And rewards. Reviewed on: 12th April 2024

I love my chase account.

I love my chase account. Rates are extremely good. The app is easy to navigate even for someone like me who is not phone savvy. I really love that I can use my card aboard without charges!!!! Reviewed on: 12th April 2024

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